/FAQ’s about Cosmetica Acupuncture
FAQ’s about Cosmetica Acupuncture2019-03-27T01:27:27+11:00
  • FAQs Cosmetica Acupuncture

FAQ’s about Cosmetica Acupuncture

Q. Do I need to pre-book an appointment?2019-03-26T23:49:42+11:00

A: Yes.

Booking an appointment is essential to ensure you secure a treatment time.

Bookings can made by:

Q. Where are you located?2019-01-15T02:07:09+11:00

A: Our address is 2/ 253 Old Northern Road, Castle Hill NSW 2154

We are located on the corner of Cecil Avenue and Old Northern Road. Our building is the single-story brick building opposite the service station.

Q. Where can I find parking?2019-01-15T02:07:17+11:00

A: There is a public carpark located on Terminus Street (next to Castle Mall), a short 1-2-minute walk from the clinic.

Q. How can I contact the clinic?2019-01-15T03:10:28+11:00

A: You can contact the clinic by:

Q. What types of payment do you accept?2019-03-26T23:51:10+11:00

A: The following types of payment are accepted:

  • Visa
  • Mastercard
  • Cosmetica Acupuncture Gift Vouchers

Unfortunately, we DO NOT accept cash payments.

Q. Can I claim my private health fund refund on site?2019-01-15T02:08:48+11:00

A: Yes.

We have a HICAPS terminal on site for your convenience. All you need to bring is your health fund card for us to be able to process your claim.

Q: Do you have gift vouchers available for purchase?2019-01-15T02:08:55+11:00

A: Yes.

Gift vouchers can be purchased by:

Gift vouchers can be collected in store or sent via post (at an additional charge). Vouchers are redeemable for any treatment and valid for 12 months from date of purchase. Our vouchers are non-refundable.

Q. Do you have a cancellation policy?2019-03-26T23:53:40+11:00

A: Yes.

Cancellations or changes to the appointment which occur within 48 hours of the scheduled appointment will incur a fee. For full details, please view our Practice Policy.

We don’t want our treatment times going to waste and we don’t want others to miss out on an opportunity to experience what we offer.